Terms & Conditions

Effective Date: May 2026

1. Introduction

Welcome to UnoTambola. By accessing or using our website, mobile platform, or related services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our platform.

Tambola is an entertainment-based online gaming and community engagement platform that allows users to participate in Tambola/Housie games, contests, events, and related activities.

2. Eligibility

  • Users must be at least 18 years old to register and participate.
  • By using this platform, you confirm that you are legally eligible to enter into a binding agreement.
  • Users accessing the platform from restricted regions are responsible for complying with their local laws.

3. User Registration

  • Users must provide accurate and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any activity performed through your account will be considered your responsibility.
  • We reserve the right to suspend or terminate accounts found providing false information.

4. Nature of Service

  • Tambola is intended for entertainment and promotional purposes only.
  • Winning outcomes are based on game rules and chance.
  • We reserve the right to modify, pause, or discontinue any game, event, or feature at any time without prior notice.

5. Payments & Wallet

  • Users can’t add funds to participate in paid games or contests.
  • An user cant play with real money if you need to download tickets you can buy according.
  • All payments made on the platform are final and non-refundable unless otherwise stated.
  • Wallet balances cannot be transferred to another user unless officially permitted by the platform.
  • There is no Withdrawal requests in the platform.
  • You can buy any product with wallet points.

6. Bonus & Promotional Offers

  • Promotional bonuses, referral rewards, or coupons may have separate eligibility criteria and validity periods.
  • The platform reserves the right to cancel or modify promotional offers at any time.
  • Misuse of offers may result in account suspension.

7. Fair Play Policy

Users are strictly prohibited from:

  • Using bots, automation tools, or unfair practices.
  • Creating multiple fake accounts.
  • Manipulating game outcomes.
  • Engaging in abusive, offensive, or fraudulent behavior.

Violation of fair play rules may result in:

  • Permanent account suspension
  • Wallet balance forfeiture
  • Legal action if necessary

8. Refund Policy

  • Entry fees once used for joining a game are non-refundable.
  • Refunds may be processed only in cases of technical failure or cancelled games, subject to platform review.
  • Processing time for approved refunds may vary.

9. Intellectual Property

All content on the platform including:

  • Logo
  • Branding
  • Game designs
  • UI/UX
  • Graphics
  • Source content

are the intellectual property of UnoTambola and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

UnoTambola shall not be held responsible for:

  • Internet interruptions
  • Technical failures
  • Payment gateway issues
  • Device compatibility problems
  • Losses arising from unauthorized account access

Users participate at their own discretion and risk.

11. Privacy

By using the platform, you agree to our Privacy Policy regarding the collection, storage, and usage of user information.

We may collect:

  • Name
  • Mobile number
  • Email address
  • Payment details
  • Addresses
  • Device and usage information

for operational and security purposes.

12. Account Suspension & Termination

We reserve the right to suspend or permanently terminate any account that:

  • Violates these terms
  • Engages in suspicious activities
  • Attempts fraudulent transactions
  • Harasses other users

No compensation shall be provided for terminated accounts violating platform policies.

13. Third-Party Services

Our platform may integrate third-party services such as:

  • Payment gateways
  • SMS providers
  • Analytics services
  • Email Services

We are not responsible for third-party service interruptions or policies.

14. Changes to Terms

UnoTambola reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform after changes implies acceptance of the revised terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.

16. Contact Information

For support or legal concerns, users may contact:

17. Responsible Gaming

We encourage users to play responsibly and within their financial limits. Tambola is designed for entertainment purposes only and should not be considered a source of guaranteed income.