Privacy Policy

1. Introduction

Welcome to UnoTambola. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application, and related services.

By accessing or using our platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a) Personal Information

We may collect the following personal details:

• Full name
• Mobile number
• Email address
• Date of birth
• Profile information
• Addresses
• Government identification details (if required for verification)

b) Payment Information

When users add funds or make transactions, we may collect:

• Transaction details
• Payment method information
• Wallet activity

Note: Payment card details are securely processed through third-party payment gateways and are not stored directly on our servers.

c) Device & Technical Information

We may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• App usage statistics
• Login activity

d) Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Remember user preferences
• Analyze traffic and platform performance
• Enhance security

Users can manage cookie settings through their browser preferences.

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Process payments and withdrawals
• Conduct identity verification
• Improve platform functionality
• Send notifications and updates
• Prevent fraud and suspicious activities
• Provide customer support
• Comply with legal obligations

4. Sharing of Information

We do not sell user personal information to third parties.

However, information may be shared with:

• Payment gateway providers
• Verification and security partners
• Legal authorities when required by law
• Service providers supporting platform operations

All third-party partners are expected to maintain confidentiality and data security.

5. Data Security

We implement reasonable security measures to protect user data from:

• Unauthorized access
• Data misuse
• Loss or theft
• Alteration or disclosure

Despite our efforts, no internet-based platform can guarantee complete security.

6. User Responsibilities

Users are responsible for:

• Keeping account credentials secure
• Not sharing passwords or OTPs
• Reporting suspicious activity immediately

UnoTambola is not liable for losses caused by unauthorized access due to user negligence.

7. Data Retention

We retain user information:

• As long as the account remains active
• As required for legal, financial, and security purposes
• To resolve disputes and enforce agreements

Users may request account deletion subject to applicable legal obligations.

8. Children’s Privacy

Our platform is intended only for users above 18 years of age. We do not knowingly collect information from minors.

If we discover that a minor has registered, the account may be suspended or removed.

9. Third-Party Links

The platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Users should review third-party privacy policies before sharing information.

10. Promotional Communications

Users may receive:

• Game notifications
• Promotional offers
• Referral updates
• Service announcements

Users may opt out of promotional communications through account settings where applicable.

11. Legal Compliance

We may disclose user information if required to:

• Comply with legal obligations
• Enforce platform policies
• Protect user safety
• Prevent fraud or illegal activities

12. Changes to Privacy Policy

Tambola reserves the right to update this Privacy Policy at any time. Updated versions will be posted on the platform with the revised effective date.

Continued use of the platform after updates indicates acceptance of the revised policy.

13. Your Rights

Depending on applicable laws, users may have rights to:

• Access personal data
• Correct inaccurate information
• Request deletion of data
• Withdraw consent where applicable

Requests may be subject to verification and legal limitations.

14. Contact Us

For questions regarding this Privacy Policy or data-related concerns, contact:

15. Consent

By using Tambola services, you consent to the collection, use, and processing of your information as described in this Privacy Policy.